Football Game Day A to Z
Again this year, state laws regarding use and possession of alcohol will be enforced on campus and on nearby city streets, sidewalks and parks. Both Cheney Police and EWU Police will issue citations or make arrests for violations of the laws prohibiting open containers of alcohol in public areas, including university parking lots. Persons engaging in underage drinking, public indecency, disorderly conduct and other violations are also subject to arrest. This policy will be in effect from the first game.
In the interests of safety, sportsmanship, and consistency, we will not overlook behavior on game days that would not be tolerated at other times.
Adult Beverages may be consumed in designated Tailgate Parking Lots ONLY (Lot 3, 9, 12, 18). All adult beverages need to be consumed in some form of cup. No bottles or kegs are allowed in open site.
Service animals or those in training for guests with disabilities are allowed in the facility. All other animals are prohibited.
Automated Teller Machine (ATM) locations
There is not an ATM located in Roos Field. The closest ATM is located in the Pence Union Building PUB) on the bottom level on the east side of Washington St. across from the Roos Field.
Bags, Containers and Coolers
Shall be small enough to fit completely under one seat, and shall be so kept at all times to maintain clear aisles, walkways, and stairs. Hard sided bags, suitcases, coolers, or other similar devises are prohibited.
The Eagle Pep Band is one of the most exciting and vital organizations on campus. The EWU Pep Band is the focal point of pride and enthusiasm for support of the Eastern Eagle Football Team (NCAA Division I FCS in the Big Sky Conference). This highly visible group performs at all home games, selected away games and other events on campus. They have performed around the Northwest, at half-time shows for the Seattle Seahawks NFL team and for teams in the Canadian Football League. The Eagle Pep Band performs at all EWU home football games, men’s/women’s basketball and volleyball games.
Banners and signs
Hand held banners are permitted if they are in good taste, contain no profanity or derogatory statements, and do not block the view of other patrons. EWU Athletic staff has the right to take away any sign that does not cohere to these guidelines.
In accordance with state fire codes, the University will be enforcing existing regulations regarding open fires in parking areas.
- Propane Grills may only be used in surface parking lots.
- Charcoal Grills are not permitted.
- No open flames
Glass and metal beverage containers are prohibited. This rule does not apply to personal canteens or thermos bottles, which are one liter or less in size. Beverage containers (especially glass and metal) can: hide and store alcohol; shatter or break, which can result in sharp edges and/or piercing places; and/or become dangerous missiles, threatening the safety of spectators, participants and officials.
Hours of Operation:
Monday - Friday: 7:30AM - 5:30PM
Football Game Day Saturdays: 10:00AM - 6:00 PM
The University BookStore Cheney Campus is located east of Roos Field in the Pence Union Building at 152 Pence Union Blvd. (509) 359-2542. In addition, the University Bookstore will be at all home football games selling a variety of EWU merchandise. They will be located inside the upper entrance behind the pressbox.
Bota bags are prohibited. They can be used to store and hide alcohol.
Hand held photography cameras for personal use are allowed at all athletic facilities.
Videotaping equipment is not allowed in the stadium without written permission from the EWU Athletic Department. To obtain permission, patrons should call the Athletic Department 509-359-2463.
Code of Conduct
It is the goal of the EWU Public Safety Department and Athletics Event Management to provide a safe, enjoyable, and positive environment for all participants and fans. Safety and security policies have been established to benefit everyone entering Roos Field. Please help us maintain a FUN and SAFE environment for players, students, families, and all patrons by complying with all stadium policies. EWU, along with the NCAA and Big Sky Conference, has assigned a high priority to assuring athletic events are conducted in a safe and enjoyable atmosphere that promotes good sportsmanship by student-athletes, coaches, and spectators. We request your cooperation by supporting the participants and officials in a positive manner. Profanity, racial, sexist, or other abusive comments or actions directed at officials, student-athletes, coaches, team representatives, or other stadium patrons will not be tolerated and are grounds for removal from the site of competition.
Comments and Concerns
Event Management/Facilities - 509-359-6207
Marketing/Promotions - 509-359-6380
EWU Athletic Tickets - 1-866-4GO-EAGS
Concession stands are located at the following Locations: “The End Zone” Stand is located the south corner of Roos Field next to the Main Entrance. “The Top Lot” stand is located behind the press box in the upper NW concourse
Containers and coolers
Glass and metal beverage containers are prohibited. This rule does not apply to personal canteens or thermos bottles, which are one liter or less in size. Beverage containers (especially glass and metal) can: hide and store alcohol; shatter or break, which can result in sharp edges and/or piercing places; and/or become dangerous missiles, threatening the safety of spectators, participants and officials
Seating for those who are physically impaired is available in the top rows of Sections B, E, H, I, J, K, N, 01, 02, P, Q. All seating for physically impaired patrons is sold on a RESERVED TICKET BASIS ONLY. If a patron has not ordered special tickets in advance, the ticket office will exchange their tickets if space is available. Physically impaired patrons are encouraged to notify the ticket office in advance for special seating accommodations at 509-359-6059. Disabled patrons with proper vehicle identification may park on a space available basis in EWU parking lots on game day. Look for lots displaying the international disability logo. Parking attendants can direct you to specific locations. For more information call 509-359-6059 or 1-866-4GO-EAGS.
Drinking fountains can be found outside of the restrooms located at the south end of Roos Field and the west concourse just behind the pressbox.
See Red. Be Red. The University Bookstore is open before games. Call 359-2542 for hours. Be sure to get your gear or click here to find Eagle Gear right now: www.bookstore.ewu.edu
Emergencies and Evacuation Procedures
Evacuation routes will be determined by Public Safety Personnel (Police, Fire, Event Management). Stay calm, poised, and follow the direction of the Public Address Announcer and the nearest event management personnel.
Emergency Phone calls
For any emergency occurring on campus, dial 911 for ambulance, police or fire service. If you are calling from a non-campus phone, dial (509) 359-6300.
First Aid Responders are located on the East side of Roos Field. These individuals will be wearing EMT clothing with identifying symbols. If someone is in need of an emergency responder, please find the nearest section leader or go to the Customer Tent on the lower concourse next to the flag pole and they will contact proper authority.
Management must rely on communication with and cooperation of the spectator. All Patrons will be asked to open bags and StaffPro personnel will search all bags. If a patron does not cooperate with the search they may be denied entry.
Exit and Re-Entry
Exit and re-entry may only take place during half-time. If patrons leave the stadium for any reason during the course of the game (besides halftime), they will not receive FREE entrance into Roos Field. Students must present their Eagle Card when re-entering. Patrons most keep their ticket stub for re-entry into Roos Field.
Field Access Passes
Credential requests must be made 48 hours in advance of Eagle football games. Unless otherwise requested, credentials will be issued through the "Will Call" window outside the upper entrance (behind the pressbox). You must call Sports Information Director Dave Cook. (509) 359-6334 or firstname.lastname@example.org.
Go, Eagles, Go
Put all you have in every play
We'll let you know
That we are with you all the way
So then it's fight, Eagles, fight,
Show us the fight we'd like to see
Red and white just fight, fight, fight
And Eagles will win the victory!!
EASTERN EAGLES GO! FIGHT! WIN!
(Repeat Fight Song)
Gates will open (2 hours) prior to scheduled game times. Tickets are honored at the following gates:
- Lower Entrance
- Upper Entrance
Please report lost children to the nearest usher, ticket taker or customer service tent. A Public Announcement may be made in the case of an emergency.
Lost and Found
Lost and Found can be turned in and/or claimed to customer service tent located on the lower concourse next to the flag pole. Please call 509-359-6207 to check on lost and found articles after the game ends.
All Media Guides can be viewed electronically here.
Artificial noisemaking devices are prohibited (Blow Horns). In addition to confiscation, violators may be subject to removal from the event site. Cowbells, items handed out at the gates, etc will be allowed.
RV / Tailgating Information
Single Car - $5
RV Single Game (Montana Game) - $35
RV Single Game (4 spots) - $30
RV Season Pass (4 spots) - $150 (on sale until Sept.23rd)
Game Day Parking
-For information on Parking contact Mike Campitelli @ email@example.com or (509) 359-7877
Where to park:
- Washington Street ( beginning past Lot 9) is FREE parking
- Parking Lot 12 (behind the pressbox) SOLD OUT FOR 2012 SEASON
- Parking Lot RH SOLD OUT FOR 2012 SEASON
- Parking Lot 9 SOLD OUT FOR 2012 SEASON
- Parking Lot 3 (Computer Science Building) (Open for additional Season Passes, plus Single Game RV spot and general parking based on availability).
- Parking Lot 18 (Red Barn) (Open for additional Season Passes, plus Single Game RV spot and general parking based on availability).
Pence Union Building (PUB)
Conveniently located across the street of Roos Field, the Pence Union Building offers restrooms, a convenience store, games area, food and beverages and much more. (509) 359-7921
Roos Field has a red synthetic turf playing field.
Post Game Red Zone
Join fellow alumni, fans, and friends for the official post game celebration as downtown Cheney turns into the Red Zone. Downtown establishments offer discount food and beverage specials.
Programs are available at both the upper and lower entrances of Roos Field on game day. Programs are FREE.
Prohibited Items/Safety Policies
The following policies have been developed with spectator and participant safety in mind. Failure to abide by the following policies may result in ejection and/or legal proceedings.
- Metal or glass containers (personal thermos of 1 liter or less in size are OK)
- Bota Bags
- Artificial Noisemakers (horns, whistles, etc.)
- Hard sided bags, suitcases, coolers
- Large bags (all soft sided bags must be able to fit under your seat)
- Video Cameras (to obtain permission to videotape, call 509-359-2463)
Our staff will proactively intervene to support an environment where guests can enjoy the Eagle Football experience free from unacceptable behavior, including the following:
No Smoking in the seating areas of Roos Field
No Throwing of Objects
No unruly or disruptive behavior
No Foul/abusive language or obscene gestures
Intoxication or other signs of impairment related to alcohol consumption
Any guest not adhering to the above code or behaving in an unruly manner will be removed from Roos Field. StaffPro staff reserves the right to determine what is unruly or unacceptable behavior, warranting removal.
If anyone is interfering with your enjoyment of our facility, please contact the nearest usher or ticket taker for assistance.
Event Management/Facilities - 509-359-6207
Marketing/Promotions - 509-359-6380
Athletics Tickets - 1-866-4GO-EAGS
1 ½ Hours before kick-off, the Eagles Tailgate show gets started Keith Osso’s preview of the game, interviews with players, opposing media and a look at the weeks Big Sky action.
The shows keeps rolling as Keith Osso hands it off to the voice of the Eagles, Larry Weir, for the last 30 minutes for interviews w/ Coach Baldwin, his analysis of the game and reviews the scores and updates of NCAA college football action.
On the Dial:
700 ESPN ( Spokane/Cheney/Surround Areas),
Restrooms are located directly inside the upper and lower entrances adjacent to the concession stands. Portable restrooms are located in designated tailgate areas of parking lots (3, 9 and 12).
EWU will provide a shuttle FREE of charge to Roos Field for those that have to park down Washington Street and adjacent parking lots away from Roos Field. Kindly flag down the shuttle and they will gladly pickup and dropoff fans.
Washington State Law prohibits Smoking in any enclosed venue. Smoking will NOT BE PERMITTED in the stadium seating areas, all restrooms, the press box, or the concourse under the press box. Smoking is prohibited within 25 feet of the Stadium. Smoking is allowed in designated areas on outer stadium concourses only.
Strollers will not be permitted in the stadium seating areas. All strollers, including umbrella strollers, must be left in the concourse area of Roos Field at the risk of the owner. Please ask Staff Pro security upon entrance about storage off stollers.
Roos Field Luxury Suites are located on the second floor of the press box. Please contact Jordon Bennett, Eagle Athletic Association Coordinator at 509-359-6208 for further information.
Ticket Replacement Policy
Tickets that are lost, stolen, or left at home may potentially be replaced. (if EWU has record of your ticket purchase)
- Tickets will be replaced ONLY for the original purchaser; NO EXCEPTIONS.
- Replacement tickets take precedence over the original tickets.
- The EWU Ticket Office reserves the right to revoke all ticket privileges in case of fraud.
- Students will only be permitted free admission only with their Eagle Card.
- ONLY tickets purchased or received from the Athletics Ticket Office or its authorized agencies are guaranteed to be valid. The ticket office DOES NOT guarantee tickets purchased or received from a second party. If you purchase tickets through TicketsWest and lose your ticket, they cannot replace any tickets.
Ticket Refund Policy
Scheduled game times are tentative up until the week of the game. There is a NO REFUND, EXCHANGE, OR CANCELLATION policy on tickets purchased.
Ticket Problems-Game Day
Game Day ticket sales booths will be open 5 hours before game time. Please ask either ticket locations on the upper or lower ticket booths.
Ticket Purchase on Game Day
Tickets go on sale Five (5) hours prior to scheduled game times.
Personal sized umbrellas shall be allowed into an event site as the personal property of the owner. Such devices shall not be opened or raised in the event site in order to preserve the ability of others also in attendance to view the event unimpaired.
Video Board (Eagle Vision)
Fans who wish to have a birthday/anniversary message on Eagle Vision must contact the EWU Athletic Department by Noon Friday of Each home game. Cost is $20 PER MESSAGE. No exceptions. Call 359-6380 to have your message appear during a home football game on Eagle Vision
Seating for those who are physically impaired is available at Sections B, E, H, I, J, K, N, 01, 02, P, Q. All seating for physically impaired patrons is sold on a RESERVED TICKET BASIS ONLY. If a patron has not ordered special tickets in advance, the ticket office will exchange their tickets if space is available. Physically impaired patrons are encouraged to notify the ticket office in advance for special seating accommodations at 509-359-6059. Disabled patrons with proper vehicle identification may park on a space available basis in EWU parking lots on game day. Look for lots displaying the international disability logo. Parking attendants can direct you to specific locations. For more information call 509-359-7877 or 1-866-4GO-EAGS.
General Public - three (5) hours before kickoff.
Player Pass ticket – These tickets are for the following: Player Pass is located outside the NW Upper Concession Entrance
- EWU Recruits, coaches' guests, and high school coaches/teams - NW Upper Concession Entrance
- EWU players' guests - NW Upper Concession Entrance
- Visiting players' guests - Inside NW Upper Concession Entrance